We would accept Returns if you notified us via email at [email protected]
Make sure to contact us within 14 days after your package has been delivered (according to the tracking information provided).
If 14 days have gone by since your package has been delivered, we would not be able to offer you an exchange.
For any product valued over $75 you should consider using a trackable shipping service or purchasing shipping insurance.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
Please be considerate when placing your order to choose the correct size, color, ect. of your product to avoid any returns for exchanges.
To be eligible for an exchange, your item must be in the same condition that it was in when you received it.
It must also be in the original packaging.
What CANNOT be exchanged:
Intimate or sanitary goods
Health and personal care items
The following information is needed to process your request:
Your order number
The email address used to place the order
Reasons for exchange
Please send the above information to us via email at [email protected]
You should also enclose it in your returned package for us to match your order. Without the information, we would not be able to identify and process your package.
Please be reminded that you will be responsible for the return shipping label.
Please note that we are not liable for any parcel lost during its return shipment to us.